At SportsFrolic, we’re dedicated to making your shopping experience smooth, secure, and enjoyable. To help you navigate our checkout process, here are our payment terms:
Payment Due:
Full payment is required when placing your order. If payment isn’t received or if your payment method is declined, your order won’t be processed, and no items will be shipped. Non-payment results in automatic order cancellation, forfeiting any items selected.
Accepted Payment Methods:
SportsFrolic accepts a range of major credit and debit cards to suit your convenience, including:
- Visa
- Mastercard
- American Express
- Discover
- UnionPay
- Diners Club
- JCB
Currency Options:
Payments are processed in GBP (£). If your card’s currency differs, your card issuer or bank may apply additional exchange fees, which are the customer’s responsibility.
Important Details for Visa and Mastercard Users:
Please ensure that you enter the correct CVC/CCV code when paying with Visa or Mastercard to avoid processing delays.
Extra Verification for New Customers:
To maintain secure transactions, first-time customers using Visa or Mastercard and requesting delivery to an unconfirmed address may be asked for proof of address or identification.
Security Measures:
To safeguard against fraudulent activity, we may occasionally request further verification or proof of identity in the following cases:
- When the delivery address differs from the billing address
- If a delivery address change is requested after placing an order
- For orders of high value or large volume
- In any other situation where additional security is warranted
Get in Touch: If you have any questions or need assistance, feel free to reach out to our support team at support@sportsfrolic.com. We’re here to ensure a safe, seamless shopping experience for you at SportsFrolic!